{"id":18,"date":"2023-07-04T02:01:17","date_gmt":"2023-07-04T02:01:17","guid":{"rendered":"http:\/\/vibrationwelding.com\/?page_id=18"},"modified":"2026-06-29T03:20:09","modified_gmt":"2026-06-29T03:20:09","slug":"servicesupport","status":"publish","type":"page","link":"https:\/\/vibrationwelding.com\/de\/servicesupport\/","title":{"rendered":"Service&Unterst\u00fctzung"},"content":{"rendered":"
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Service&Unterst\u00fctzung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Wann immer Sie uns brauchen, wir sind hier und warten auf Sie.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Warum uns w\u00e4hlen?<\/h3><\/div><\/div>
  1. Wir stellen unsere Kunden in den Mittelpunkt und legen Wert auf die Qualit\u00e4t unserer Produkte. Unser Erfolg beruht auf der Zufriedenheit und Loyalit\u00e4t unserer Kunden.<\/li>
  2. Unsere Maschinen sind hocheffizient und bieten eine hohe Investitionsrentabilit\u00e4t, die Ihrem Unternehmen eine kontinuierliche Rentabilit\u00e4t sichert.<\/li>
  3. Mit \u00fcber 12 Jahren Erfahrung sind wir ein vertrauensw\u00fcrdiger und professioneller Hersteller. Wir verf\u00fcgen \u00fcber fortschrittliche Technologie, und unser Managementstil ist auf die Erf\u00fcllung der Kundenbed\u00fcrfnisse ausgerichtet.<\/li>
  4. Wir verf\u00fcgen \u00fcber strenge Qualit\u00e4tskontrollma\u00dfnahmen, um sicherzustellen, dass sich jedes automatisierte Ger\u00e4t vor der Auslieferung in einem optimalen Betriebszustand befindet.<\/li>
  5. Schnelle und bequeme Dienstleistungen aus einer Hand, die den Kunden \u00c4rger ersparen.<\/li>
  6. Wir verf\u00fcgen \u00fcber ein umfassendes System f\u00fcr den Kundendienst: ,
    Wir haben einen Kundendienst in Deutschland, Brasilien, S\u00fcdafrika, Indien, Mexiko und Ungarn, der Ingenieure vor Ort vermitteln kann.<\/strong><\/h6>

    1) Our engineers can be sent overseas to install, commission, and provide after-sales support for our equipment.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a02)We offer professional technical support through various communication channels, including phone, WhatsApp, WeChat, Skype, teams\/zoom video meeting.\u00a0 \u00a0 \u00a0<\/p>3)We provide free training to help you understand and operate the automation equipment or even the control software.\u00a0<\/li><\/ol>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a04) We offer free spare parts throughout the machine\u2019s warranty period, ensuring long-term support.<\/p><\/div><\/div>

    H\u00e4ufig gestellte Frage:<\/h3><\/div><\/div>
    1. Warranty & After-sale Service?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/li><\/ol>

      1.1. One year or more warranty for different automation equipment under normal use and we supply lifetime maintenance.\u00a0<\/p>

      1.2. Technical support by Phone, Email, Skype, Whatsapp, Wechat around the clock.\u00a0<\/p>

      1.3. Free training to make sure you master the operation of the automation equipment.<\/p>

      1.4. Friendly English user manual, popular and easy to understand.<\/p>

      2.Customization Service Available?\u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.1. Equipment and Logos could be customized as your requirements.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.2. Colors could be customized as your requirements.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.3. Spezielle Konfigurationen k\u00f6nnen kundenorientiert gestaltet werden.<\/p>

      3.Shipping Time?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      3.1. For standard machine: usually 45-60 says will be ready. And customized equipment: around 60-90 days per machine\u2019s complexity.<\/p>

      4.Payment Terms?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      4.1. T\/T, which stands for Telegraphic Transfer, is a method of payment that involves the electronic transfer of funds from one bank account to another. It is also commonly referred to as a telex transfer or abbreviated as T\/T. This payment method is often used in professional and international transactions to expedite discussions and ensure efficient financial transfers. When making a telegraphic transfer, the funds are electronically transmitted from the sender\u2019s bank account to the recipient\u2019s bank account. This process allows for fast and secure transactions, typically completing within two to four business days. However, the exact duration may vary depending on factors such as the countries involved, the banks used, and any necessary currency exchange procedures. Overall, telegraphic transfers provide a swift and reliable way to transfer funds internationally, making them a popular choice for businesses and individuals engaged in cross-border transactions.<\/p>

      4.2. e-Checking e-Checking is available to buyers with checking accounts from any bank in the United States.<\/p>

      4.3. Credit Card Credit card payments with Visa, Mastercard and American Express are supported.<\/p>

      5. How to buy automation equipment from Jfortune?\u00a0 \u00a0<\/p>

      5.1. Consultation: We gather all your requirements and ensure that we have a clear understanding of your needs.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.2. Quotation: Based on your requirements, we provide a detailed quotation that offers the best quality and price for the automation equipment.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.3. Process Evaluation: Both parties carefully evaluate and discuss all the order details to eliminate any potential misunderstandings.\u00a0 \u00a0<\/p>

      5.4. Placing Order: If you are satisfied and have no further doubts, we will send you a Proforma Invoice (PI) and proceed to sign a sales contract. A pre-payment from the customer is required within two weeks.<\/p>

      5.5. Design: We will meticulously design the automation equipment, taking into account your specific requirements. We will then review and discuss the design with you until both parties are satisfied.<\/p>

      5.6. Production: Once the design is confirmed, we will initiate the production process. We will keep you updated on the latest progress and developments during production.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.7. Inspection: Throughout the production procedure, there will be regular inspections and strict quality control measures in place. The complete machine will undergo thorough testing to ensure its optimal functionality before it leaves the factory.\u00a0 \u00a0<\/p>

      5.8. Shipment: We will arrange the delivery as the terms in the contract after the confirmation by the buyer.\u00a0 \u00a0<\/p>

      5.9. Custom Clearance: We will supply and deliver all the necessary shipping documents to the buyer and ensure a smooth customs clearance.\u00a0 \u00a0 \u00a0<\/p>

      5.10. Support & Service: We will offer professional technical support and customer service by Phone, Email, Skype, wechat, WhatsApp around the clock<\/p><\/div><\/div>

      Kundenbetreuung<\/h3><\/div><\/div>

      Jfortune bietet einen perfekten Vor- und Nachverkaufsservice mit \u00fcber 10 Jahren Erfahrung.<\/p>

      Vorverkaufsdienst:<\/strong><\/p>

      1. Entwurf von Ausr\u00fcstungsl\u00f6sungen: Entsprechend den Anforderungen des Kunden k\u00f6nnen wir eine einzigartige L\u00f6sung entwerfen, die eine h\u00f6here Fertigungseffizienz und eine bessere Qualit\u00e4t der Ausr\u00fcstung f\u00fcr den Kunden unterst\u00fctzt.<\/li>
      2. Kundenspezifische und OEM-Dienstleistungen: Die Abteilungen und Partnerschaften von Jfortune begr\u00fc\u00dfen sowohl kundenspezifische Arbeiten als auch OEM-Kunden. Wir verf\u00fcgen \u00fcber eine breite Palette von F\u00e4higkeiten und Fertigungsst\u00e4rken, die es Jfortune erm\u00f6glichen, unsere bestehenden Produkte f\u00fcr OEM-Kunden anzupassen.<\/li><\/ol>

        Kundendienst:<\/strong><\/p>

        1. Wir liefern die Jfortune-Maschine mit Schulungsvideo und Benutzerhandbuch in englischer Sprache f\u00fcr die Installation, den Betrieb, die Wartung und die Fehlerbehebung, und geben technische Anleitung per Desktop-Fernbedienung, E-Mail, Telefon, Handy, Whatsapp, Skype, 24\/7 Online-Chat, und so weiter, wenn Sie einige Probleme der Installation, Betrieb oder Einstellung treffen. (Empfohlen)<\/li>
        2. Sie k\u00f6nnen zu unserer Jfortune-Ausr\u00fcstungsfabrik zur Schulung kommen. Wir bieten Ihnen professionelle Anleitung. Direkte und effektive Ausbildung von Angesicht zu Angesicht. Hier haben wir Ausr\u00fcstung, alle Arten von Werkzeugen und Testeinrichtungen montiert. Ausbildungszeit: 3~5 Tage (empfohlen)<\/li>
        3. Unser Ingenieur wird einen T\u00fcr-zu-T\u00fcr-Schulungsdienst bei Ihnen vor Ort durchf\u00fchren. Wir ben\u00f6tigen Ihre Hilfe bei der Erledigung der Visa-Formalit\u00e4ten, der im Voraus bezahlten Reisekosten und der Unterbringung w\u00e4hrend der Gesch\u00e4ftsreise und der Dienstzeit vor der Entsendung. Es ist besser, einen \u00dcbersetzer f\u00fcr unsere beiden Ingenieure w\u00e4hrend der Schulungszeit zu organisieren.<\/li><\/ol><\/div><\/div>

          Technische Unterst\u00fctzung<\/h3><\/div><\/div>

          Die Ingenieure von Jfortune k\u00f6nnen f\u00fcr die Installation, die Inbetriebnahme oder auch den Kundendienst ins Ausland entsandt werden. Wir bieten Ihnen kostenlose Schulungen an, in denen Sie lernen, wie Sie die Jfortune-Ger\u00e4te oder sogar die Software richtig nutzen. Unser Support-Center, das mit erfahrenen Service-Profis besetzt ist, ist nie geschlossen. Wir bearbeiten mehr als 3.000 Anfragen pro Jahr und l\u00f6sen 95% nur mit Online-Support. Unsere technischen Support-Mitarbeiter sind 24 Stunden am Tag und 365 Tage im Jahr erreichbar. Unsere Service-Profis k\u00f6nnen Ihnen helfen:<\/p>

          1. Diagnose und Fehlerbehebung.<\/p>

          2. Bewerten Sie die Leistung der Maschine.<\/p>

          3. Identifizieren Sie die Komponenten.<\/p>

          4. Komponenten montieren und\/oder entfernen.<\/p>

          5. \u00dcberpr\u00fcfung der Software und des Kontrollsystems.<\/p>

          6. Optimieren Sie die Leistung der Ger\u00e4te.<\/p>

          Ferndiagnose von Maschinen Professionelle technische Fernunterst\u00fctzung ist rund um die Uhr verf\u00fcgbar, per Telefon oder \u00fcber Online-Sofortnachrichtenprogramme wie Skype, Whatsapp, Teams\/Zoom-Videokonferenzen usw. Wir m\u00fcssen nicht in Ihrer Werkstatt sein, um ein Problem mit Ihrer Maschine zu diagnostizieren. Durch die Audio-\/Videokommunikation reduziert die Jfortune-Ferndiagnose Ihren Bedarf an Au\u00dfendiensteins\u00e4tzen und Kosten und bringt Sie schnell wieder an die Arbeit. \u00dcbertragen Sie Videobilder direkt an das Supportpersonal von Hongchang. Mit der Jfortune-Maschinenferndiagnose arbeiten unsere technischen Spezialisten direkt und in Echtzeit mit Ihnen zusammen, um schnelle Ergebnisse zu erzielen. Sie k\u00f6nnen das Video direkt an unser technisches Support-Center \u00fcbertragen. Diese visuellen Informationen liefern die notwendigen Details, um selbst das schwierigste Problem zu diagnostizieren. Anhand dieser Informationen kann unser technischer Support den Wartungsbedarf und die ben\u00f6tigten Ersatzteile ermitteln oder andere L\u00f6sungen vorschlagen.<\/p>

          For more information, call +86-18963687306.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Service&Support Whenever You Need us, We\u2019re Here Waiting For You. Why Choose us? We prioritize our customers and value the quality of our products. Our success is driven by the satisfaction and loyalty of our clients. Our machines are highly efficient and offer a high return on investment, ensuring continuous profitability for your business. With […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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