{"id":18,"date":"2023-07-04T02:01:17","date_gmt":"2023-07-04T02:01:17","guid":{"rendered":"http:\/\/vibrationwelding.com\/?page_id=18"},"modified":"2026-06-29T03:20:09","modified_gmt":"2026-06-29T03:20:09","slug":"servicesupport","status":"publish","type":"page","link":"https:\/\/vibrationwelding.com\/it\/servicesupport\/","title":{"rendered":"Servizio e assistenza"},"content":{"rendered":"
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Servizio e assistenza<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quando avete bisogno di noi, siamo qui ad aspettarvi.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"servizio\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Perch\u00e9 scegliere noi?<\/h3><\/div><\/div>
  1. Diamo priorit\u00e0 ai nostri clienti e apprezziamo la qualit\u00e0 dei nostri prodotti. Il nostro successo \u00e8 guidato dalla soddisfazione e dalla fedelt\u00e0 dei nostri clienti.<\/li>
  2. Le nostre macchine sono altamente efficienti e offrono un elevato ritorno sull'investimento, garantendo una redditivit\u00e0 costante per la vostra azienda.<\/li>
  3. Con oltre 12 anni di esperienza, siamo un produttore affidabile e professionale. Disponiamo di una tecnologia avanzata e il nostro stile di gestione \u00e8 incentrato sulla soddisfazione delle esigenze dei clienti.<\/li>
  4. Disponiamo di rigorose misure di controllo della qualit\u00e0 per garantire che ogni apparecchiatura automatizzata sia in condizioni di lavoro ottimali prima della consegna.<\/li>
  5. Servizi one-stop rapidi e convenienti, che risparmiano i problemi dei clienti.<\/li>
  6. Disponiamo di un sistema completo di assistenza post-vendita: ,
    Abbiamo un servizio di assistenza post-vendita in Germania, Brasile, Sudafrica, India, Messico e Ungheria, che pu\u00f2 organizzare ingegneri a livello locale.<\/strong><\/h6>

    1) Our engineers can be sent overseas to install, commission, and provide after-sales support for our equipment.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a02)We offer professional technical support through various communication channels, including phone, WhatsApp, WeChat, Skype, teams\/zoom video meeting.\u00a0 \u00a0 \u00a0<\/p>3)We provide free training to help you understand and operate the automation equipment or even the control software.\u00a0<\/li><\/ol>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a04) We offer free spare parts throughout the machine\u2019s warranty period, ensuring long-term support.<\/p><\/div><\/div>

    Domanda frequente:<\/h3><\/div><\/div>
    1. Warranty & After-sale Service?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/li><\/ol>

      1.1. One year or more warranty for different automation equipment under normal use and we supply lifetime maintenance.\u00a0<\/p>

      1.2. Technical support by Phone, Email, Skype, Whatsapp, Wechat around the clock.\u00a0<\/p>

      1.3. Free training to make sure you master the operation of the automation equipment.<\/p>

      1.4. Friendly English user manual, popular and easy to understand.<\/p>

      2.Customization Service Available?\u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.1. Equipment and Logos could be customized as your requirements.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.2. Colors could be customized as your requirements.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.3. Le configurazioni speciali potrebbero essere progettate su misura per il cliente.<\/p>

      3.Shipping Time?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      3.1. For standard machine: usually 45-60 says will be ready. And customized equipment: around 60-90 days per machine\u2019s complexity.<\/p>

      4.Payment Terms?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      4.1. T\/T, which stands for Telegraphic Transfer, is a method of payment that involves the electronic transfer of funds from one bank account to another. It is also commonly referred to as a telex transfer or abbreviated as T\/T. This payment method is often used in professional and international transactions to expedite discussions and ensure efficient financial transfers. When making a telegraphic transfer, the funds are electronically transmitted from the sender\u2019s bank account to the recipient\u2019s bank account. This process allows for fast and secure transactions, typically completing within two to four business days. However, the exact duration may vary depending on factors such as the countries involved, the banks used, and any necessary currency exchange procedures. Overall, telegraphic transfers provide a swift and reliable way to transfer funds internationally, making them a popular choice for businesses and individuals engaged in cross-border transactions.<\/p>

      4.2. e-Checking e-Checking is available to buyers with checking accounts from any bank in the United States.<\/p>

      4.3. Credit Card Credit card payments with Visa, Mastercard and American Express are supported.<\/p>

      5. How to buy automation equipment from Jfortune?\u00a0 \u00a0<\/p>

      5.1. Consultation: We gather all your requirements and ensure that we have a clear understanding of your needs.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.2. Quotation: Based on your requirements, we provide a detailed quotation that offers the best quality and price for the automation equipment.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.3. Process Evaluation: Both parties carefully evaluate and discuss all the order details to eliminate any potential misunderstandings.\u00a0 \u00a0<\/p>

      5.4. Placing Order: If you are satisfied and have no further doubts, we will send you a Proforma Invoice (PI) and proceed to sign a sales contract. A pre-payment from the customer is required within two weeks.<\/p>

      5.5. Design: We will meticulously design the automation equipment, taking into account your specific requirements. We will then review and discuss the design with you until both parties are satisfied.<\/p>

      5.6. Production: Once the design is confirmed, we will initiate the production process. We will keep you updated on the latest progress and developments during production.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.7. Inspection: Throughout the production procedure, there will be regular inspections and strict quality control measures in place. The complete machine will undergo thorough testing to ensure its optimal functionality before it leaves the factory.\u00a0 \u00a0<\/p>

      5.8. Shipment: We will arrange the delivery as the terms in the contract after the confirmation by the buyer.\u00a0 \u00a0<\/p>

      5.9. Custom Clearance: We will supply and deliver all the necessary shipping documents to the buyer and ensure a smooth customs clearance.\u00a0 \u00a0 \u00a0<\/p>

      5.10. Support & Service: We will offer professional technical support and customer service by Phone, Email, Skype, wechat, WhatsApp around the clock<\/p><\/div><\/div>

      Servizio clienti<\/h3><\/div><\/div>

      Jfortune fornir\u00e0 un perfetto servizio pre-vendita e post-vendita con oltre 10 anni di esperienza.<\/p>

      Servizio pre-vendita:<\/strong><\/p>

      1. Progettazione di soluzioni per le apparecchiature: In base ai requisiti del cliente, possiamo progettare la soluzione unica che supporta una maggiore efficienza di produzione e una migliore qualit\u00e0 delle apparecchiature per il cliente.<\/li>
      2. Servizio personalizzato e OEM: Le divisioni e le partnership di Jfortune accolgono sia i lavori personalizzati che i clienti OEM. Disponiamo di un'ampia gamma di capacit\u00e0 e di punti di forza produttivi, che consentono a Jfortune di personalizzare i prodotti esistenti per i clienti OEM.<\/li><\/ol>

        Servizio post-vendita:<\/strong><\/p>

        1. Forniremo la macchina Jfortune con video di formazione e manuale d'uso in inglese per l'installazione, il funzionamento, la manutenzione e la risoluzione dei problemi e forniremo una guida tecnica tramite Desktop remoto, e-mail, telefono, cellulare, Whatsapp, Skype, chat online 24\/7 e cos\u00ec via, quando si incontra qualche problema di installazione, funzionamento o regolazione. (Consigliato)<\/li>
        2. Potete venire nella nostra fabbrica di attrezzature Jfortune per la formazione. Vi offriremo una guida professionale. Formazione diretta ed efficace. Qui abbiamo attrezzature assemblate, tutti i tipi di strumenti e impianti di prova. Tempo di formazione: 3~5 giorni (consigliato)<\/li>
        3. Il nostro ingegnere effettuer\u00e0 un servizio di formazione porta a porta presso la vostra sede locale. Abbiamo bisogno del vostro aiuto per le formalit\u00e0 di visto, le spese di viaggio prepagate e l'alloggio durante il viaggio di lavoro e il periodo di servizio prima della spedizione. \u00c8 meglio organizzare un traduttore per entrambi i nostri ingegneri durante il periodo di formazione.<\/li><\/ol><\/div><\/div>

          Assistenza tecnica<\/h3><\/div><\/div>

          I tecnici Jfortune sono disponibili per essere inviati all'estero per l'installazione, la messa in servizio o anche per l'assistenza post-vendita. Siamo in grado di offrire corsi di formazione gratuiti per insegnarvi a utilizzare correttamente le apparecchiature o il software Jfortune. Il nostro centro di assistenza, composto da professionisti esperti, non \u00e8 mai chiuso. Ogni anno riceviamo pi\u00f9 di 3.000 richieste e risolviamo 95% con il solo supporto online. I nostri professionisti dell'assistenza tecnica sono disponibili 24 ore al giorno, 365 giorni all'anno. I nostri professionisti dell'assistenza possono aiutarvi:<\/p>

          1. Diagnosticare e risolvere i problemi.<\/p>

          2. Valutare le prestazioni della macchina.<\/p>

          3. Identificare i componenti.<\/p>

          4. Montare e\/o rimuovere i componenti.<\/p>

          5. Esaminare il software e il sistema di controllo.<\/p>

          6. Ottimizzare le prestazioni delle apparecchiature.<\/p>

          Diagnostica remota dei macchinari L'assistenza tecnica remota professionale \u00e8 disponibile 24 ore su 24, per telefono o tramite software di messaggistica istantanea online, come Skype, Whatsapp, team\/zoom video meeting, ecc. Non \u00e8 necessario essere presenti nella vostra officina per diagnosticare un problema con i vostri macchinari. Grazie alla comunicazione audio\/video, la diagnostica remota dei macchinari di Jfortune riduce la necessit\u00e0 di chiamate e spese di assistenza sul campo e vi rimette al lavoro, velocemente. Trasmettete il video direttamente al personale di assistenza di Hongchang. Con la diagnostica remota dei macchinari Jfortune, i nostri tecnici specializzati lavorano direttamente con voi in tempo reale per ottenere risultati rapidi. Potete trasmettere il video direttamente al nostro centro di assistenza tecnica. Queste informazioni visive forniscono i dettagli necessari per diagnosticare anche i problemi pi\u00f9 difficili. Con questo riferimento, il nostro specialista dell'assistenza tecnica pu\u00f2 determinare i requisiti di manutenzione, le parti necessarie o suggerire altre soluzioni.<\/p>

          For more information, call +86-18963687306.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Service&Support Whenever You Need us, We\u2019re Here Waiting For You. Why Choose us? We prioritize our customers and value the quality of our products. Our success is driven by the satisfaction and loyalty of our clients. Our machines are highly efficient and offer a high return on investment, ensuring continuous profitability for your business. With […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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