{"id":18,"date":"2023-07-04T02:01:17","date_gmt":"2023-07-04T02:01:17","guid":{"rendered":"http:\/\/vibrationwelding.com\/?page_id=18"},"modified":"2026-06-29T03:20:09","modified_gmt":"2026-06-29T03:20:09","slug":"servicesupport","status":"publish","type":"page","link":"https:\/\/vibrationwelding.com\/pt\/servicesupport\/","title":{"rendered":"Servi\u00e7o e apoio"},"content":{"rendered":"
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Servi\u00e7o e apoio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sempre que precisar de n\u00f3s, estamos aqui \u00e0 sua espera.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"servi\u00e7o\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Porqu\u00ea escolher-nos?<\/h3><\/div><\/div>
  1. Damos prioridade aos nossos clientes e valorizamos a qualidade dos nossos produtos. O nosso sucesso \u00e9 impulsionado pela satisfa\u00e7\u00e3o e fidelidade dos nossos clientes.<\/li>
  2. As nossas m\u00e1quinas s\u00e3o altamente eficientes e oferecem um elevado retorno do investimento, garantindo uma rentabilidade cont\u00ednua para a sua empresa.<\/li>
  3. Com mais de 12 anos de experi\u00eancia, somos um fabricante fi\u00e1vel e profissional. Dispomos de tecnologia avan\u00e7ada e o nosso estilo de gest\u00e3o centra-se na satisfa\u00e7\u00e3o das necessidades dos clientes.<\/li>
  4. Dispomos de medidas de controlo de qualidade rigorosas para garantir que cada equipamento automatizado est\u00e1 em condi\u00e7\u00f5es de funcionamento ideais antes da entrega.<\/li>
  5. Servi\u00e7os de balc\u00e3o \u00fanico r\u00e1pidos e c\u00f3modos, que poupam o trabalho dos clientes.<\/li>
  6. Dispomos de um sistema completo de servi\u00e7o p\u00f3s-venda: ,
    Temos um servi\u00e7o p\u00f3s-venda na Alemanha, Brasil, \u00c1frica do Sul, \u00cdndia, M\u00e9xico e Hungria, que pode providenciar engenheiros localmente.<\/strong><\/h6>

    1) Our engineers can be sent overseas to install, commission, and provide after-sales support for our equipment.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a02)We offer professional technical support through various communication channels, including phone, WhatsApp, WeChat, Skype, teams\/zoom video meeting.\u00a0 \u00a0 \u00a0<\/p>3)We provide free training to help you understand and operate the automation equipment or even the control software.\u00a0<\/li><\/ol>

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a04) We offer free spare parts throughout the machine\u2019s warranty period, ensuring long-term support.<\/p><\/div><\/div>

    Perguntas frequentes:<\/h3><\/div><\/div>
    1. Warranty & After-sale Service?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/li><\/ol>

      1.1. One year or more warranty for different automation equipment under normal use and we supply lifetime maintenance.\u00a0<\/p>

      1.2. Technical support by Phone, Email, Skype, Whatsapp, Wechat around the clock.\u00a0<\/p>

      1.3. Free training to make sure you master the operation of the automation equipment.<\/p>

      1.4. Friendly English user manual, popular and easy to understand.<\/p>

      2.Customization Service Available?\u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.1. Equipment and Logos could be customized as your requirements.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.2. Colors could be customized as your requirements.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      2.3. As configura\u00e7\u00f5es especiais podem ser concebidas de acordo com as necessidades do cliente.<\/p>

      3.Shipping Time?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      3.1. For standard machine: usually 45-60 says will be ready. And customized equipment: around 60-90 days per machine\u2019s complexity.<\/p>

      4.Payment Terms?\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      4.1. T\/T, which stands for Telegraphic Transfer, is a method of payment that involves the electronic transfer of funds from one bank account to another. It is also commonly referred to as a telex transfer or abbreviated as T\/T. This payment method is often used in professional and international transactions to expedite discussions and ensure efficient financial transfers. When making a telegraphic transfer, the funds are electronically transmitted from the sender\u2019s bank account to the recipient\u2019s bank account. This process allows for fast and secure transactions, typically completing within two to four business days. However, the exact duration may vary depending on factors such as the countries involved, the banks used, and any necessary currency exchange procedures. Overall, telegraphic transfers provide a swift and reliable way to transfer funds internationally, making them a popular choice for businesses and individuals engaged in cross-border transactions.<\/p>

      4.2. e-Checking e-Checking is available to buyers with checking accounts from any bank in the United States.<\/p>

      4.3. Credit Card Credit card payments with Visa, Mastercard and American Express are supported.<\/p>

      5. How to buy automation equipment from Jfortune?\u00a0 \u00a0<\/p>

      5.1. Consultation: We gather all your requirements and ensure that we have a clear understanding of your needs.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.2. Quotation: Based on your requirements, we provide a detailed quotation that offers the best quality and price for the automation equipment.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.3. Process Evaluation: Both parties carefully evaluate and discuss all the order details to eliminate any potential misunderstandings.\u00a0 \u00a0<\/p>

      5.4. Placing Order: If you are satisfied and have no further doubts, we will send you a Proforma Invoice (PI) and proceed to sign a sales contract. A pre-payment from the customer is required within two weeks.<\/p>

      5.5. Design: We will meticulously design the automation equipment, taking into account your specific requirements. We will then review and discuss the design with you until both parties are satisfied.<\/p>

      5.6. Production: Once the design is confirmed, we will initiate the production process. We will keep you updated on the latest progress and developments during production.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>

      5.7. Inspection: Throughout the production procedure, there will be regular inspections and strict quality control measures in place. The complete machine will undergo thorough testing to ensure its optimal functionality before it leaves the factory.\u00a0 \u00a0<\/p>

      5.8. Shipment: We will arrange the delivery as the terms in the contract after the confirmation by the buyer.\u00a0 \u00a0<\/p>

      5.9. Custom Clearance: We will supply and deliver all the necessary shipping documents to the buyer and ensure a smooth customs clearance.\u00a0 \u00a0 \u00a0<\/p>

      5.10. Support & Service: We will offer professional technical support and customer service by Phone, Email, Skype, wechat, WhatsApp around the clock<\/p><\/div><\/div>

      Servi\u00e7o ao cliente<\/h3><\/div><\/div>

      A Jfortune fornecer\u00e1 um servi\u00e7o perfeito de pr\u00e9-venda e p\u00f3s-venda com mais de 10 anos de experi\u00eancia.<\/p>

      Servi\u00e7o pr\u00e9-venda:<\/strong><\/p>

      1. Conce\u00e7\u00e3o de solu\u00e7\u00f5es de equipamento: De acordo com os requisitos do cliente, podemos conceber a solu\u00e7\u00e3o \u00fanica que suporta uma maior efici\u00eancia de fabrico e uma melhor qualidade do equipamento para o cliente.<\/li>
      2. Servi\u00e7o personalizado e OEM: As divis\u00f5es e parcerias da Jfortune d\u00e3o as boas-vindas tanto a trabalhos personalizados como a clientes OEM. Dispomos de uma vasta gama de capacidades e pontos fortes de fabrico, o que permite \u00e0 Jfortune personalizar os nossos produtos existentes para clientes OEM.<\/li><\/ol>

        Servi\u00e7o p\u00f3s-venda:<\/strong><\/p>

        1. Forneceremos a m\u00e1quina Jfortune com v\u00eddeo de forma\u00e7\u00e3o e manual do utilizador em ingl\u00eas para instala\u00e7\u00e3o, opera\u00e7\u00e3o, manuten\u00e7\u00e3o e resolu\u00e7\u00e3o de problemas, e forneceremos orienta\u00e7\u00e3o t\u00e9cnica por ambiente de trabalho remoto, e-mail, telefone, telem\u00f3vel, Whatsapp, Skype, chat online 24 horas por dia, 7 dias por semana, e assim por diante, quando tiver algum problema de instala\u00e7\u00e3o, opera\u00e7\u00e3o ou ajuste. (Recomendado)<\/li>
        2. Pode vir \u00e0 nossa f\u00e1brica de equipamento Jfortune para forma\u00e7\u00e3o. Ofereceremos um guia profissional. Forma\u00e7\u00e3o presencial direta e eficaz. Aqui temos equipamento montado, todo o tipo de ferramentas e instala\u00e7\u00f5es de teste. Dura\u00e7\u00e3o da forma\u00e7\u00e3o: 3 a 5 dias (recomendado)<\/li>
        3. O nosso engenheiro far\u00e1 um servi\u00e7o de forma\u00e7\u00e3o de instru\u00e7\u00e3o porta-a-porta no seu local de trabalho. Precisamos da vossa ajuda para tratar da formalidade do visto, das despesas de viagem pr\u00e9-pagas e do alojamento para n\u00f3s durante a viagem de neg\u00f3cios e o per\u00edodo de servi\u00e7o antes do seu envio. \u00c9 melhor arranjar um tradutor para ambos os nossos engenheiros durante o per\u00edodo de forma\u00e7\u00e3o.<\/li><\/ol><\/div><\/div>

          Apoio t\u00e9cnico<\/h3><\/div><\/div>

          Os engenheiros da Jfortune est\u00e3o dispon\u00edveis para serem enviados para o estrangeiro para instala\u00e7\u00e3o, coloca\u00e7\u00e3o em funcionamento ou mesmo servi\u00e7o p\u00f3s-venda. A nossa forma\u00e7\u00e3o gratuita est\u00e1 dispon\u00edvel para o ensinar a utilizar corretamente o equipamento Jfortune ou mesmo o software. O nosso centro de assist\u00eancia nunca est\u00e1 fechado e \u00e9 composto por profissionais experientes. Recebemos mais de 3.000 pedidos por ano, resolvendo 95% apenas com suporte online. Os nossos profissionais de suporte t\u00e9cnico est\u00e3o dispon\u00edveis 24 horas por dia, 365 dias por ano. Os nossos profissionais de assist\u00eancia t\u00e9cnica podem ajud\u00e1-lo:<\/p>

          1. Diagnosticar e resolver problemas.<\/p>

          2. Avaliar o desempenho da m\u00e1quina.<\/p>

          3. Identificar os componentes.<\/p>

          4. Montar e\/ou remover componentes.<\/p>

          5. Rever o software e o sistema de controlo.<\/p>

          6. Otimizar o desempenho do equipamento.<\/p>

          Diagn\u00f3stico remoto de m\u00e1quinas A assist\u00eancia t\u00e9cnica remota profissional est\u00e1 dispon\u00edvel 24 horas por dia, por telefone ou por softwares de mensagens instant\u00e2neas online, como o Skype, Whatsapp, reuni\u00e3o de v\u00eddeo teams\/zoom, etc. N\u00e3o precisamos de estar na sua oficina para diagnosticar um problema com a sua m\u00e1quina. Atrav\u00e9s da comunica\u00e7\u00e3o \u00e1udio\/v\u00eddeo, o diagn\u00f3stico remoto de m\u00e1quinas da Jfortune reduz a necessidade de chamadas e despesas de servi\u00e7o no terreno e permite-lhe voltar rapidamente ao trabalho. Transmita o v\u00eddeo diretamente para o pessoal de apoio da Hongchang. Com o diagn\u00f3stico remoto de m\u00e1quinas Jfortune, os nossos especialistas t\u00e9cnicos trabalham diretamente consigo em tempo real para obter resultados r\u00e1pidos. Pode transmitir o v\u00eddeo diretamente para o nosso centro de apoio t\u00e9cnico. Esta informa\u00e7\u00e3o visual fornece os detalhes necess\u00e1rios para diagnosticar at\u00e9 mesmo o problema mais dif\u00edcil. Com esta refer\u00eancia, o nosso especialista de apoio t\u00e9cnico pode determinar os requisitos de manuten\u00e7\u00e3o, as pe\u00e7as necess\u00e1rias ou sugerir outras solu\u00e7\u00f5es.<\/p>

          For more information, call +86-18963687306.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Service&Support Whenever You Need us, We\u2019re Here Waiting For You. Why Choose us? We prioritize our customers and value the quality of our products. Our success is driven by the satisfaction and loyalty of our clients. Our machines are highly efficient and offer a high return on investment, ensuring continuous profitability for your business. With […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Jfortune<\/title>\n<meta name=\"description\" content=\"Get Jfortune vibration welding machine support, installation guidance, staff training, technical service and after-sales response for global projects.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vibrationwelding.com\/pt\/servicesupport\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vibration Welding Service & Support | Jfortune\" \/>\n<meta property=\"og:description\" content=\"Get Jfortune vibration welding machine support, installation guidance, staff training, technical service and after-sales response for global projects.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vibrationwelding.com\/pt\/servicesupport\/\" \/>\n<meta property=\"og:site_name\" content=\"China Vibration Welding Machine\" 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